Frequently
Asked Questions
How much
trash will you collect per pickup?
120 gallons
(up to four 30-gallon trash cans) per stop. If PDQ provided you with
a cart (i.e. curbside customers on private routes), you are allowed
one 30-gallon can in addition to the PDQ cart.
What
is your billing cycle?
PDQ bills customers quarterly to decrease your paperwork and postage costs. Payments are due upon receipt of statements. Call or e-mail us for our competitive rates.
PDQ bills customers quarterly to decrease your paperwork and postage costs. Payments are due upon receipt of statements. Call or e-mail us for our competitive rates.
What
forms of payment do you accept?
PDQ
accepts personal checks and MasterCard or Visa. We accept cash
payments only if paid in person at our office. Please do not mail
cash payments, as we cannot be responsible for cash sent via post.
What
time do I need to have my trash out? When will my trash be picked
up?
Trash pickup times are not guaranteed for specific times during the day, since an infinite number of items -- from trash volumes to traffic -- can affect the time our trucks will arrive at your location.
Trash pickup times are not guaranteed for specific times during the day, since an infinite number of items -- from trash volumes to traffic -- can affect the time our trucks will arrive at your location.
Trash must
be out before 7:00 a.m. on the designated pickup day.
If the trash
is not out when our driver arrives, it will be picked up on the next
scheduled pickup day for your street.
Will
you pick up yard waste?
PDQ will
pickup grass clippings and leaves if such materials if bagged separately
from other trash and the bags are placed at the curb on your normal pickup
day. Please do not place yard waste in carts or cans. Our
drivers cannot pick up dirt or branches in the back yard.
Are there
items that PDQ cannot pick up at the curb?
- Construction Debris
- Construction Debris
- Rock, Dirt,
Concrete and Asphalt
- Hazardous
Materials
- Containers
of Liquids
- Paint Cans
(Lids must be removed and contents must be completely dry)
- Appliances
- Used Motor
Oil, Antifreeze
- Tires
- Automotive
or Marine Batteries
I just
moved. Will you dispose of my boxes and packing materials?
Yes, provided
the following conditions are met:
- Boxes must be broken-down flat and placed at the curb.
- Secure multiple boxes together with twine or string OR weight them down to prevent them blowing away and littering your street.
- Any lightweight packing materials (i.e. styrofoam peanuts, bubble wrap, shredded paper, etc.) must be bagged to prevent litter.
PDQ
is your one-stop location for solid waste removal and disposal. No
job is too small or too large. Please feel free to e-mail or
call one of our friendly customer service representatives at 615-254-6666
to receive prompt answers to any additional questions.
